Symptoms 2: PowerDVD cannot play certain Blu-Ray disc movies like Prometheus, Avatar, etc. After updating, PowerDVD won’t run at all but crashes. When trying to play Blu-Ray disc, PowerDVD requires update to continue to use it. Symptoms 1: PowerDVD bundled in Dell Studio XPS 8100. However, many uses won’t play Blu Ray movies in PowerDVD 2018, PowerDVD 17 2017, PowerDVD 16, PowerDVD 15 or earlier PowerDVD versions. PowerDVD was the first Blu-ray 3D software player to achieve certification from the Blu-ray Disc Association under the new Blu-ray 3D standard (Profile 5.0). Click here to see how to generate an event log.Cyberlink PowerDVD is a famous Media Players for Blu-Ray, DVD, 3D Video & HD Movie Playback across PC, Tablet, Smartphone & TV. If your program crashes or closes but you did not see the CyberLink Issue Reporter window, please provide the event log files to us. Not seeing CyberLink Issue Reporter when program crashes? The more info you give us, the more we can understand your issue and the better the service we will provide. Before contacting Technical Support, please also prepare and include the information listed here. If you still can’t resolve the problem, you can contact CyberLink Technical Support. Instead, the CyberLink development team will analyze the report and try to fix the issue in future updates. The CyberLink development team will normally not reply to you after receiving your issue report. Note: Please note that the crash log files only collect product or hardware related information and does not contain your personal information. We may contact you to acquire more information, or notify you once there is a solution or fix.
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